Saturday, August 22, 2009

Metrorail services nearing normal operation

By Kim Saulse
22 August 2009

“Rail services in the Western Cape are getting back on track.” This is according to a rail update by Metrorail yesterday.

Yesterday more than 80% of trains were operational. The majority of striking workers have returned to work, enabling a “stable frequency-based service” for the duration of the strike action.

According to the update, random deviation may be due to normal operational issues and/or technical problems and can not be linked to strike action. Malmesbury commuters were taken by bus to a connecting train at Bellville due to technical problems.

All contingency plans remain active until the strike action is officially called off. In the unlikely event of service interruptions, the option of using Golden Arrow Buses after 08:30 and 18:00 for weekly or monthly train ticket holders remains.

The Railway Police and Metrorail continue to monitor commuter volumes and will deploy additional resources as required.

Commuters are strongly advised to ensure train doors remain closed during transit and not to board overfull/moving trains for their own safety. Regular announcements will be made and registered users will receive text service updates.

The Metropolitan Transport Information Call Centre has experienced high call volumes during service interruptions and urge callers to be patient as their calls will be answered. Call 0800 65 64 63 or visit www.capemetrorail.co.za for train times.

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